It’s easy to ignore the “yes but” people, but what if that person is exactly who you need on your team? My guest today, online shopping and e-commerce leader Richard Gentner, recognizes that identifying and solving for those obstacles is exactly what an idea or project needs to succeed. Richard talks about how being that person is a gift and challenge, and the lessons he’s learned along the way. He also talk about the importance of trusting the process while having room for change, the need to bring others along for change, and the power of pausing. Richard also talks about some of his biggest challenges and the big project that taught him a lot about how to solve problems that actually impact the business. 


Richard’s Everyday Innovator style: Imaginative Fluid

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